Please note that JaJah has been discontinued and is no longer available. You can read our old review of JaJah below, or check out the rest of the International Phone Call Services we've reviewed.
Exceptionally poor customer service. 05 April 2013 Reviewer: Mongoose from USA
162 of 331 people found this review helpful
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I had been using Jajah for a couple of years without problem. I use it solely to call relatives in China. Then all of a sudden the service was interrupted and could no longer get through. A voice at the other end would answer and then the call was immediately dropped. No more Jajah China service and it never worked again. When I contacted customer service it took a very long time for them to respond. After several email communications it turns out they had no idea what the problem was. So they said they'd refund the $50 I had just deposited into my account. A month has elapsed I have yet to see my money. My advice: find another service!
In summary, I would not recommend JaJah to a friend.
