Please note that JaJah has been discontinued and is no longer available. You can read our old review of JaJah below, or check out the rest of the International Phone Call Services we've reviewed.
Not cheapest but worst customer service and simply charges 02 September 2013 Reviewer: Reviewconsumer from Singapore
154 of 322 people found this review helpful
Call Rates / Pricing:
International Coverage:
Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:
Have been using this service for 6-7 years around many countries I have traveled.
I have heard there are better services on other companies but I did not jump to other companies because I only used USD50/month previously but nowadays very less amount. I also does not really care on such a small amount.
However, this lagging voice conversations sometimes made me like stopping using Jajah.
I will only recommend it along with advise to ask him to survey other services too.
Customer service is too poor.
All the below problems happens to caller and recipient who no matter which country from or in at the point of calls receive or make.
Cons:
1) Phone conversations will be delayed 1-2 seconds for the other party to receive.
2) Charges even though calls not through.
3) Charges for sms to you a direct number without letting you know.
4) Many default settings are meant to take your money first.
5) Sometimes voices are not clear.
6) After calls get through for some countries have many problems, eg no sound, sudden drop out,...
7) Assigned local dial number have many problems.
8) Software shows many countries can use but reality has many problems.
Pros:
1) Cheap but not cheapest.
2) No registration fee but must deposit money to use.
3) Has bill statements online.
