» Select Another Category of Reviews
 

Lebara Mobile Reviews

Lebara Mobile image

 
Editor's Overall Rating:
Average User Rating:
(based on 4 reviews)

Category: International Phone Call Services (AKA Phone Card Services)
Website: http://www.lebara-mobile.co.uk



Editor's Review Costs & Features Videos User Reviews
 
Average User Rating:
(1.0 Stars) based on 4 reviews


Already tried it? Write a Review

Average User Star Ratings:

Call Rates / Pricing:
International Coverage:
Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
0 Reviews
3 Stars
0 Reviews
2 Stars
0 Reviews
1 Star
4 Reviews

Only 0% of Users Recommend it



4 REVIEWS AVAILABLE
PAGE 1: Displaying Reviews 1 - 4 of 4
Scam rip off and ignorant customer service
07 September 2015
Reviewer: David Mcormick from Paris France

102 of 235 people found this review helpful

8.65 euros for having phone switched on for 45 minutes lied to constantly by call centre employees promised supervisor call back within 48 hours you want a fair and balanced review there isnt a good side when it comes to this uncarring scamming company oh yes and you asked for a star rating maybe you should consider a no star option

In summary, I would not recommend Lebara Mobile to a friend.



Was this review helpful?   Yes or No
Read Comments


Day light thieves
07 June 2013
Reviewer: Lyse from London

170 of 372 people found this review helpful

I bought a new SIM card and top up £10.
I went for 150uk (u pay £7.50 and u get 150 min and unlimited texts in the uk)
I started to text my friends giving them my new number and suddenly the sim stopped working when I called customer service I was told that the card was barred because I made about 50 text in short amount of time and that is against the t&c when I asked how do u want me to inform my friends with my new number she said that I should email my friends (unbelievable ).
When I asked for my refund she said it is nothing they can do.
I am taking them to the small claim court ( matter of principle)

Stay clear of lebara it is a shit network with a shit customer advisers

In summary, I would not recommend Lebara Mobile to a friend.



Was this review helpful?   Yes or No
Read Comments


Lebara cheats their subscribers money
11 March 2013
Reviewer: Prad from United Kingdom

200 of 370 people found this review helpful

I ported my number to Lebara and topped up for the unlimited passes for £9.95, however after using for few hours, lebara blocked the outgoing without informing the subscriber and digested the money. Even did not allow to make outgoing calls to their customers services.

Worst services ever seen , lebara cheats the customers money in the name of unlimited offer passes. Never seen such type of Unprofessionalism from a telecom service provider.

Beware of this company which runs on by cheating their customers.

In summary, I would not recommend Lebara Mobile to a friend.



Was this review helpful?   Yes or No
Read Comments


DO NOT USE LEBARA
04 January 2013
Reviewer: Dan G from GB

169 of 350 people found this review helpful

I bought a UK SIM and used 5pound of my prepaid amount on data, only to find out that my phone (blackberry) is incompatible with Lebara. This was very frustrating as data was the major reason i sought a UK SIM. However, more concerning was that Lebara refused to give me back the 5 pound to use on calls instead of data. Essentially charging me for a service I had no capacity to use. This unlawful in most countries including the UK and Australia, so lease use another provider.

Hope this is useful to stop other people being scammed by Lebara.

In summary, I would not recommend Lebara Mobile to a friend.



Was this review helpful?   Yes or No
Read Comments


Already tried it? Write a Review

 





» Click here to visit Lebara-Mobile.co.uk

or

« Back to the rest of our International Phone Call Services Reviews