Tel3 Reviews
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Only
0% of Users Recommend it
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PAGE 1: Displaying Reviews 1 - 1 of 1
Stay Away from Tel3
14 November 2018
Reviewer: Randy Mcdonough from Canada
47 of 94 people found this review helpful
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Stay away from Tel3. The customer service reps seem to be prepared with a list of excuses to validate why they have taken your account money and won't put it back.
I was a customer of Tel3.com since Feb., 2010. I haven't used my account for over a year. I tried to use their phone service today and was told my account no longer exists. I called customer service on the phone to check the reason why. It was explained that since I did not use my account for over a year the account was closed and the money in my Tel3 account was kept by Tel3 (to go towards their profit line) and that this was in accordance to the terms & conditions I signed when I set up the account. I informed them that before I set up the account that I was concerned about the security of my money and I called to check if there was a time limit on its use. The customer service enthusiastically assured me that this was not a concern and 'of course the money is always held in account for me and it would be there forever'. The customer service rep today... (Read the full review)
In summary, I would not recommend Tel3 to a friend.
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